Shipping policy
At Kkohwfa, we understand how important it is for you to receive your orders quickly and safely. We take great care in processing, packaging, and shipping your items to ensure they arrive on time and in perfect condition.
Shipping Destinations
We currently offer shipping within the United States only.
We do not offer international shipping at this time.
We apologize for any inconvenience.
Shipping Options and Costs
We provide the following delivery options:
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Standard Shipping: Free for all U.S. orders
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Express Shipping: $10.00 flat rate per order
Shipping fees (if any) are calculated and displayed at checkout before you confirm your purchase.
Order Processing Time
Orders are processed and shipped within 1–3 business days after payment confirmation.
Please note that processing times may be slightly longer during peak seasons or holidays.
Estimated Delivery Time
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Standard Delivery: 5–7 business days after dispatch
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Express Delivery: 1–3 business days after dispatch
These are estimated transit times. Actual delivery times may vary due to weather conditions, carrier delays, or other external factors beyond our control.
Order Cut-Off Time
Orders placed after 5:00 PM (EST) will be processed the next business day.
Shipping Carriers
We primarily use USPS, UPS, FedEx, and DHL for order delivery.
Once your order has shipped, you will receive a confirmation email with your tracking number within 24 hours.
If you do not receive tracking information within 2 business days of placing your order, please contact us at info@Kkohwfa.com
Address Changes
Once an order has been shipped, we cannot change the delivery address.
If you need to modify your shipping address, please contact us within 24 hours of placing your order at info@Kkohwfa.com
Multiple Addresses
We are unable to ship a single order to multiple addresses.
If you need items delivered to multiple locations, please place separate orders for each address.
Order Tracking
You can track your order by visiting our Order Tracking page and entering your tracking number or order details.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, additional shipping costs may apply to resend the order.
Please double-check your address before completing your purchase.
Contact Information
If you have any questions about shipping or delivery, please contact our support team:
📧 info@Kkohwfa.com